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OnArrival

Book flights, hotels and activities as one trip.

Flights, hotels and activities in one checkout. Each part keeps its own booking reference and payment state, and if one supplier cannot confirm, the recovery steps are already there.

Illustration: a traveller strolling across an open plaza carrying one small tote from which a map, a room key and a rolled towel neatly peek.
travel products in one checkout
5-in-1
order history for confirmations and recovery
1
booking reference per trip
1
In short

Bundles, in four steps.

Sell a whole trip in one checkout, while each supplier’s booking, payment and recovery plan stays visible.

  1. Build

    Combine flights, hotels, activities, buses and cover into one trip.

  2. Pay once

    One checkout and one trip reference for the traveller.

  3. Confirm

    Each supplier confirms separately, and the order tracks every one.

  4. Recover

    If a part fails or a flight changes, the order shows what needs attention.

Inventory

Five products. One trip.

Combine products that each have their own stock and booking rules. Every supplier confirmation stays linked to the shared order.

FLIGHTS

Get there

517+ airlines as one offer object: the long-haul leg that anchors the trip.

one reference
HOTELS

Stay there

Compare matched hotel rates and link the stay to the trip. If the flight changes, check the hotel’s availability and change terms before moving dates.

linked booking records
EXPERIENCES

Do something

Add tours, tickets and transfers that fit the trip, with each operator’s availability and confirmation terms.

Activities matched to the trip
BUSES

Get around

2,800+ operators for the local and intercity legs no flight covers, like the sleeper to Porto after the flight to Lisbon.

Linked ground transport
FINTECH

Pay & protect

Collect payment and track supplier payouts against the trip. Locked exchange rates and protection apply where included in the accepted offer.

locked FX
How it works

A trip, in one call.

Send the trip’s parts and payment details through the bundle flow. The order tracks each confirmation and payment. If a supplier cannot confirm, recovery depends on the holds, cancellation terms and payment actions available for the affected parts.

Composition

One checkout. Every booking tracked.

Set package prices, collect payment and track each supplier confirmation. Keep changes and cancellations connected to the whole trip.

01

Bundle pricing engine

Set margins by product, apply promotions and build package prices. Supplier contracts and local rules decide when individual prices can be hidden.

Price
02

One charge, multiple payouts

Link the customer’s payment to each supplier payment. Track pending, completed and refunded amounts separately, using the payment methods and exchange terms agreed for the trip.

Pay
03

One booking reference

A single OA reference covers every part of the trip. Customer support sees the whole trip, not seven supplier tabs, and so does your customer.

Service
04

Disruption cascade

When a flight changes, find the affected stays, transfers and activities. Present the available changes together, and check supplier terms and traveller approval before committing them.

Service
05

Itinerary documents

Branded, print-ready trip documents and wallet passes for each bundle, updated automatically when any part changes.

Deliver
DISRUPTION CASCADE · OA-9F3K2LFlightBOM → DXB · cancelled✕Hotelcheck-in extended +1 night↻Transferre-timed to new arrival↻Activityre-dated · same operator↻Coverdates updated · per policy↻PROPOSED ASone coherent change
Capabilities

Bundles API capabilities

Supply
  • Any combination of products
  • Cross-supplier orchestration
  • Coordinated component booking
  • Partial-failure recovery
  • Multi-traveller per leg
Price
  • Bundle pricing engine
  • Margin layering by product
  • Promo codes + voucher support
  • Tax + fee normaliser
  • Loyalty earn rules
Pay
  • Single charge, multi settle
  • Split payments (group trips)
  • Pay-deposit, pay-balance flows
  • Group-organiser collect
  • Refund netting
Service
  • One booking reference per bundle
  • Itinerary doc generation
  • Re-shop on disruption
  • Per-component cancellation
  • Customer support handoff
The handover

A complete trip needs more than a shared checkout. Each component needs a confirmation, a payment record and a plan if the booking fails.

Products per bundle5-in-1
Booking reference per trip1
History across components1
Who it's for

Who uses Bundles?

Fintech

Banks & super-apps

Sell complete trips inside your app, with one checkout, linked booking references and supplier support workflows.

EXAMPLE WORKFLOWPackage a flight, stay and activity.
AI agents

Agentic booking

An AI agent proposes the trip. The booking service checks permissions and coordinates supplier confirmations through the bundle flow.

EXAMPLE WORKFLOWLet an agent propose a trip for approval.
OTA

Established sellers

Coordinate supplier bookings, payment states and recovery through one bundle integration, with package pricing rules.

EXAMPLE WORKFLOWTrack each supplier confirmation together.
Questions

Bundles: common questions

Something we haven’t covered? Talk to the team. We can help you work through your integration.

Illustration: a boarding pass, hotel key and map drift neatly into one open suitcase
What happens if one component fails at booking time?

The order tracks which parts confirmed and which need recovery. A hold can be released where supported. A confirmed part may need cancelling or refunding under its supplier’s terms. If a request times out, check its status before retrying, because the supplier may already have made the booking.

Can travellers cancel just one part of a bundle?

Yes. Each part cancels under its own penalty schedule, and the bundle re-prices if a package discount depended on the cancelled part. The customer sees the net effect before confirming.

How does disruption handling work across components?

A disruption on any part triggers a check across the trip. We propose one coherent set of changes (new flight, re-timed transfer, re-dated activity) that the traveller accepts or declines as a whole.

Does bundling actually make the trip cheaper?

Often. Package pricing rules (opaque pricing) let wholesale hotel rates sit inside a package below the public rate, legally. Your margin rules decide how much of that you keep or pass on.

Is there really one reference across suppliers?

One OA reference for the trip, linked internally to every supplier confirmation. Your support tools, the customer’s itinerary and our APIs all use the OA reference; supplier references stay available when needed.

Related reading

All field notes →
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