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OnArrival

Search and book intercity buses through one API.

Connect bus operators through one integration for routes, seat selection, booking and live tracking.

Illustration: a coach driver leaning out to welcome a backpacked traveller stepping aboard at a small sunlit roadside stop.
operators, direct + aggregated
2,800+
countries with bookable routes
90+
seat layouts, selectable with live GPS
1.2M
Inventory

Many bus operators. One booking API.

Connect direct operators, aggregator networks and charter supply through one API for routes, seats and booking.

DIRECT

Operator-direct

Sleeper coaches in India, overnight lines in Argentina, regional carriers across SE Asia, connected at the source for real seat inventory, real ancillaries, real change flows.

2,800+ operators
NETWORK

Aggregator networks

Aggregator networks extend direct operator coverage. Where another source is available, routing can keep searches running during a supplier outage.

Coverage in 90+ countries
CHARTER

Charter & group supply

Operators bid on group requirements (sports teams, schools, corporate offsites) via portal or webhook, and you confirm the winner programmatically.

Bid + confirm via API
How it works

Search across operators in one call.

Search connected operators for routes, fares, seat layouts and tracking availability. Recheck the selected offer as required by the operator, then book using the shared booking flow.

Read the reference
In depth

From seat selection to boarding.

Show seat layouts, boarding details and live tracking where the operator supports them.

01

2,800+ operators, one schema

Operator-direct integrations plus the major aggregators (RedBus, FlixBus, ALSA networks): sleeper coaches in India, Megabus in the UK, overnight buses in Argentina, same API.

Supply
02

Real seat maps

1.2M normalised seat layouts: sleeper berths, semi-sleepers, recliners, lower/upper, window/aisle, with per-seat pricing where operators support it.

Inventory
03

Live GPS tracking

Where operators expose telemetry, your customers (and your support team) watch the actual bus move, not a schedule guess. Boarding-point ETAs update live.

Travel day
04

mTickets & boarding

QR mTickets accepted at boarding, offline-cached, with boarding-point details, landmark photos and driver contact where available.

Travel day
05

Multi-leg routing

Link multiple operator bookings under one trip reference. Show transfer times and each operator’s conditions; connection protection and rebooking depend on the itinerary.

Supply
06

Charter quoting

Group quotes for sports teams, schools and corporate offsites: post requirements, operators bid via portal or webhook, you confirm the winner programmatically.

Commercial
MULTI-LEG · PROTECTED TRANSFERSBLR20:30HUB02:10PUN05:40BOM08:05PROTECTED CONNECTIONSBLR → HUBleg 155 min bufferHUB → PUNleg 2re-protected if latePUN → BOMleg 3rebook · no feemiss a leg, we re-protect
Capabilities

Buses API capabilities

Inventory
  • Operator-direct integrations
  • Major aggregators (RedBus, FlixBus, ALSA)
  • Station + boarding-point data
  • Charter quote engine
  • Sleeper class normalisation
Booking
  • Seat selection (1.2M layouts)
  • Multi-leg routing
  • Group bookings
  • Pay-at-boarding option
  • Loyalty support
Travel day
  • mTickets + QR
  • Live GPS tracking
  • Boarding-point chat with driver
  • Push notifications on delays
  • In-app rebooking
Service
  • Cancellation API
  • Refund automation
  • Lost-property workflow
  • Operator settlement
  • Disruption rebook
Intercity travel

For many travellers, the bus is the trip. Bring routes, seat selection and boarding details into the same experience as flights and hotels.

— ground transport, the largest layer nobody standardised
Operators connected2,800+
Countries covered90+
Seat layouts normalised1.2M
Who it's for

Who uses Buses?

Regional OTA

High-frequency sellers

In India, LatAm and SE Asia, buses are the volume product. Operator-direct depth plus seat selection is the entire game.

EXAMPLE WORKFLOWSearch routes and select a seat.
Super-app

Everyday travel

The commute-adjacent booking that brings users back weekly, and cross-sells the occasional flight and hotel.

EXAMPLE WORKFLOWAdd an intercity journey to the app.
Operator

Bus companies

Distribution into channels you could never reach alone (fintech apps, loyalty programs, AI agents) with settlement handled.

EXAMPLE WORKFLOWDistribute operator inventory to selected partners.
Questions

Buses: common questions

Something we haven’t covered? Talk to the team. We can help you work through your integration.

Illustration: a passenger rests against a bus window while hills roll past
How reliable is operator-direct inventory?

We monitor confirmation times, availability errors and boarding issues for each connection. Affected supply can be paused while the operator resolves a problem; alternative sources are used where available.

Do all operators support seat selection?

Most direct integrations do. 1.2M layouts and counting. Where an operator only supports auto-assignment, the offer says so explicitly, and we honour preferences (window, lower berth) on a best-effort basis.

How do refunds work when operators have wildly different policies?

Show the operator’s cancellation schedule with the fare, then check the current penalty before cancellation. Refund status and timing stay attached to the booking.

Is live tracking available everywhere?

Roughly 60% of direct operators expose GPS. The offer carries a tracking flag, so you only promise the live map when it will actually be there.

Can buses combine with flights in one trip?

Yes, through Bundles. Link the flight and bus to one trip while keeping each supplier’s confirmation, change rules and refund conditions visible. Check any connection protection before presenting it to the traveller.

Pairs well with

Build the rest of the trip.

Related reading

All field notes →
Product engineering · 11 min

The travel order lifecycle: from search to refund settlement

A travel order records the offer, confirmation, booking changes and related payments. Keeping that history together makes partial cancellations and delayed refunds easier to handle.

Manan VaghasiyaOperations · 10 min

Post-booking service: who handles changes and refunds?

A confirmed booking still needs support when a flight changes, a traveller cancels or a refund is delayed. Customers need a clear status, a next step and someone responsible for the outcome.

Ankit Sawant
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