Skip to content
Skip to main content
OnArrival

Hotel booking with property and room mapping built in.

Compare rates from multiple suppliers under matched hotels and room types. Keep prices, meal plans and cancellation terms separate so travellers can see what each rate includes.

Illustration: a hotel concierge placing a room key into a traveller's open hand across a warm lobby desk.
properties, mapped & deduplicated
2M+
suppliers behind one integration
30+
duplicate listings, July 2026 graph
<0.1%
Inventory

Many supply pools. One catalog.

Compare wholesale, direct and GDS rates in one format, with eligibility and cancellation conditions attached.

BEDBANKS

Bedbanks & wholesalers

HotelBeds, WebBeds, TBO and RateHawk-class pools: net rates, contracted allocations and the long tail of independents.

Sub-second cache
CHAIN

Chain direct

Marriott, Accor, Hilton and IHG connected at the source: member rates, points eligibility and accrual surfaced inline.

Loyalty-aware rates
GDS

GDS + long-stay

GDS hotel content for corporate coverage, plus serviced apartments and extended-stay supply for trips measured in weeks.

Corporate + 28-night
How it works

One property, every rate.

Search groups matched supplier listings under one property and compares the available rates. Recheck the selected rate before booking; if price or availability changes, show the traveller the updated offer.

Read the reference
In depth

Supply, mapping, rates.

Property matching, room details and supplier rates belong together. Give travellers a clear comparison without losing the conditions attached to each offer.

01

Hotel mapping, built in

Match supplier listings to a shared property ID using location, address, phone and content. For example, three spellings of Grand Hyatt Dubai can become one hotel card with the available supplier rates beneath it. Uncertain matches need review.

Mapping
02

Room mapping, also built in

Room names alone do not establish a match. We compare bed configuration, occupancy and view, then keep meal plans and cancellation terms attached to each rate. A double room and a twin room must stay distinct when their beds differ.

Mapping
03

Rich content, normalised

A 300+ amenity taxonomy in 14 languages, photo CDN with deduped imagery, multilingual descriptions and accessibility data, merged from the most authoritative source per field.

Content
04

Best-rate logic

Every rate from every pool on one card, scored by total price after taxes and fees, refundability, breakfast and loyalty eligibility. Your markup rules layer on top.

Pricing
05

Bring your own supply

Direct hotel contracts and negotiated wholesale rates plug into the same mapping pipeline and compete in the same best-rate ranking, flagged as yours, settled to you.

Supply
5 LISTINGS → 1 PROPERTYBedbank AGRD-LIS-01Chain CRSGLISBOABedbank B774-2231GDSLISGLDirectgrandlisboaGrand LisboaCANONICALROOM MATCHKing · Sea×3Twin · City×2Suite×1no double-listings<0.1% DUPLICATE RATE
Capabilities

Hotels API capabilities

Supply
  • 30+ bedbanks & wholesalers
  • Chain direct (Marriott, Accor, Hilton)
  • Independent + boutique
  • GDS hotel content
  • Long-stay & serviced apartments
Mapping
  • Canonical property IDs
  • Room-level mapping
  • 300+ amenity taxonomy
  • Photo CDN + alt-text
  • Multilingual descriptions
Pricing
  • Best-rate logic across pools
  • Loyalty-aware rates
  • Tax + fee breakdown
  • Cancellation policy normaliser
  • Pay-now vs pay-at-property
Booking
  • Group bookings (10+ rooms)
  • Special requests passthrough
  • Confirmation routing
  • Voucher generation
  • Cancellation API
Why mapping matters

Property mapping brings listings for the same hotel together. Room mapping then helps travellers compare like-for-like rooms, with rate conditions shown separately.

— three spellings, one hotel, five rates competing on price
Properties mapped2M+
Suppliers merged30+
Duplicate rate<0.1%
Who it's for

Who uses Hotels?

OTA

Travel sellers

Wholesale depth plus chain-direct rates in one ranking, with the mapping problem, the content problem and the supplier contracts already handled.

EXAMPLE WORKFLOWCompare supplier rates for the same room.
Loyalty

Points & rewards

Burn points on 2M+ properties at wholesale cost while members see retail value. Loyalty-aware rates surface member pricing inline.

EXAMPLE WORKFLOWUse points toward an eligible hotel stay.
Corporate

Business travel

Negotiated corporate rates compete against the open market on every search, with policy caps and central billing built in.

EXAMPLE WORKFLOWShow negotiated rates alongside public offers.
Questions

Hotels: common questions

Something we haven’t covered? Talk to the team. We can help you work through your integration.

Illustration: a traveller steps from a taxi toward a warmly lit hotel entrance at dusk
Does matching a room also match its rate conditions?

No. Room identity and rate conditions are separate. Rates for the same room can differ in meals, cancellation penalties, payment timing and occupancy conditions. Compare those terms alongside the price before booking.

Is hotel and room mapping an extra product or fee?

Property and room mapping are included in the Hotels catalog. If you want to map your own inventory without using our booking API, the standalone Mapping service has its own commercial terms.

How fresh are rates and availability?

Search uses supplier availability and caching where appropriate. Recheck the selected rate before booking, because prices, rooms and cancellation conditions can change before confirmation.

Can I use my own direct hotel contracts?

Yes. Upload contracted rates or connect your extranet; they flow through the same mapping pipeline and compete in best-rate ranking, flagged as your own supply.

How do cancellations and refunds work across suppliers?

Use one cancellation API, with the supplier’s penalty schedule attached to the rate. Check the current cancellation quote before confirming; track the refund separately until the money is returned.

What about content quality: photos, amenities, descriptions?

Each field is merged from the most authoritative source: chain-direct descriptions beat bedbank stubs, high-res photos dedupe against thumbnails, and amenities map to a 300+ item taxonomy in 14 languages.

Pairs well with

Build the rest of the trip.

Related reading

All field notes →
Data and supply · 11 min

How we built our hotel and room mapping pipeline

Our mapping pipeline compares supplier records, checks room attributes and sends uncertain matches for review. The key is keeping the evidence behind each decision.

Pranav UpadhyayData and supply · 11 min

Hotel mapping: why one property appears five times

Different suppliers can list the same hotel under different names. Hotel mapping joins those records while keeping room types, rate conditions and booking references distinct.

Pranav UpadhyayProduct engineering · 11 min

The travel order lifecycle: from search to refund settlement

A travel order records the offer, confirmation, booking changes and related payments. Keeping that history together makes partial cancellations and delayed refunds easier to handle.

Manan Vaghasiya
Start building
Try Hotels with sandbox access.