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Security, privacy and reliability.

Find our security controls, privacy terms and service information, with a clear route to the team responsible.

Illustration: two colleagues review an open ledger together at a bright desk, a warm lamp lighting the page.

Type II controls: SOC 2
Scoped payment architecture: PCI
Operational coverage: 24/7

Evidence, by concern

Find the information you need.

Open the control family, ownership model and operating record behind each claim.

Security

Identity, infrastructure, software delivery and incident response controls.

Inspect the evidence

Privacy

Processing purpose, retention controls and data rights.

Inspect the evidence

Reliability

Service health, incident history and service-level definitions.

Inspect the evidence

Data processing

Roles, subprocessors and international transfer terms.

Inspect the evidence

Operational truth

Know what the status page shows.

Our status page currently shows sample data to demonstrate service and incident reporting. It is not connected to production monitoring.

STATUS PREVIEW

Service status preview

Explore sample service states and incident reports. Contact the team for current operational information.

For procurement teams

Find the documents your team needs.

01

Security

Architecture, SDLC, access controls and response process.

02

Commercial

SLA, support, liability and exit terms.

03

Privacy

DPA, subprocessors, retention and data flows.

Open the review

Talk through your security and procurement questions with our team.

Book a trust review Inspect security controls

Related reading

All field notes →

Operations · 10 min

Post-booking service: who handles changes and refunds?

A confirmed booking still needs support when a flight changes, a traveller cancels or a refund is delayed. Customers need a clear status, a next step and someone responsible for the outcome.

Ankit SawantTechnical · 11 min

What to monitor after a travel booking is confirmed

Search latency cannot tell you whether a flight changed or a refund arrived. Post-booking monitoring needs to detect supplier changes, missing updates and delays in telling the traveller.

Manan Vaghasiya